Welcome to Your Support Hub
Your Success is Our Success
At NSG, we understand that navigating support options can be overwhelming. That’s why we’ve created this guide to help you get the most out of our support service.
Contact Support
For after-hours emergency please call 501-758-6058
Getting Started with NSG Helpdesk
1. Launch NSG Helpdesk
- From your PC
- From the Web
Log In:
- Log in with your email address.
Access Support:
- Submit a ticket, request a tech to call you, and chat.
2. Request Help
Submit a Ticket:
- Click “Submit a Ticket” to get help with specific issues.
Chat with Support:
- Click “Chat” to get immediate help.
After Hours Support
Emergency Support:
- If you have an emergency, you can call our emergency support number at 501-758-6058.
Non-Emergency Support:
- For non-emergency issues, please submit a ticket through the app and we will respond during business hours.
FAQ
What are the Support Hours?
Our standard support hours are Monday through Friday, 7 a.m. to 5 p.m. central time. For emergency after-hours help, please call 501-758-6058.
How do I Submit a Ticket?
