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Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. This policy applies to both our website and our mobile application.

The Information We Collect

We collect information in two ways:

  1. Information You Provide Directly
    • Name
    • Address
    • Email address
    • Phone number
    • Company name
    • Any other details you choose to share when contacting us or registering.
  2. Information Collected Automatically (App/Website Use)
    • Device information (type, operating system, unique device identifiers).
    • Log information (IP address, browser type, date/time of use).
    • App usage data (pages visited, actions taken, error logs).
    • Location information (if you enable location permissions in the app).

The Way We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our website, app, and services.
  • Respond to your requests or inquiries.
  • Send updates, newsletters, and service announcements (if you opt in).
  • Monitor performance, troubleshoot issues, and improve reliability.
  • Comply with legal obligations.

We do not sell your personal information to third parties. We only share data with trusted service providers when it is necessary to deliver our services (for example, hosting providers, analytics services, or communication tools).

App Permissions

Our mobile app may request access to:

  • Camera or Photos: If you choose to upload files or images.
  • Microphone: If you use voice-based features.
  • Location: If you enable location-based services.
  • Notifications: To send updates or alerts.

You can manage or revoke these permissions at any time in your device settings.

Third-Party Services & Integrations

We may use third-party services such as analytics, crash reporting, or cloud hosting to improve performance. These services may collect non-personally identifying information automatically.

Examples include (but are not limited to):

  • Google Analytics / Firebase (usage analytics and crash reports)
  • Apple / Google push notification services

These providers have their own privacy policies governing the use of your data.

Your Privacy Rights

Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data (“Right to be Forgotten”).
  • Restrict or object to certain processing.
  • Request data portability.

Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it.
  • Request access to your personal data.
  • Request deletion of your data.
  • Opt out of the sale of your personal information (we do not sell your data).

To exercise your rights under GDPR or CCPA, please contact us.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Our Commitment To Data Security

To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we use appropriate physical, electronic, and administrative safeguards.

Children’s Privacy

Our website and app are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

How You Can Access Or Correct Your Information

You can inquire about the personally identifiable information we maintain by contacting us directly.

  • To correct errors, send us a request that credibly shows the mistake.
  • We may take reasonable steps to verify your identity before granting access or making corrections.

Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Network Services Group, Inc.
5105 McClanahan Drive Suite J-3
North Little Rock, AR 72116

Phone: 501-758-6058