by nsgadmin | Oct 21, 2015 | News and Updates
Owning a small business typically means doing more with less, and making tough decisions about what the business truly needs to be successful. All businesses need technical support, but a full-time IT professional is usually cost-prohibitive for most small companies.
Network Services Group is central Arkansas’ leading provider of small business IT support, and we’re ready to show you how affordable that IT services can be. In fact, it’s now possible to have an entire staff of highly trained IT professionals available when you need them, and you only pay for the services that you actually use. Here are a few of the key benefits of Managed IT:
- 9% network uptime-At NSG, we pride ourselves on keeping our clients connected. We offer 24-hour helpdesk support, and onsite service as needed.
- Up-to-date software-Whether it’s antivirus, productivity, or operating systems, you’ll always have the most current versions of software, most of which will download and install automatically.
- Secure File Backups-We’ll set up an hourly onsite file backup system, and a daily offsite file backup system, and all of your files will be secured with military-grade encryption.
- Scalability-As your personnel changes, adding and removing user accounts is an easy, straightforward process.
- Keeping your staff focused on their jobs-Most small business IT responsibilities fall on the shoulders of someone who was hired to do a completely different job, but happens to be good with computers. Managed IT will take care of all of the office’s service issues, and allow your employees to focus on the jobs that they were hired to do.
IT support is an essential component of keeping a business productive, and this is just as true for a small boutique store as it is for a large high-tech company. By allowing small businesses to share the expense of an IT staff, the cost of quality tech support services can meet even the most modest budgets.
Network Services Group has been servicing small businesses in central Arkansas since 1989, and we’re standing by to help you get the peace of mind that comes with meeting all your IT service needs at a price that you can afford. For more information, click here, or give us a call at (501) 758-6058.
by nsgadmin | Sep 24, 2015 | News and Updates
Like many companies, you didn’t have the budget for a full-fledged IT department but you did have some in-house networking knowledge to draw on, so you took what you had and ran with it.
Unfortunately, what works to put a small network together in the beginning can wind up as a tangled mess as your needs grow. Think of it like this. When your network consisted of three machines, Bill in accounting connected them, and it was good. Because Bill was handy like that.
But, when you needed to add a machine, Bill was gone, so Joan from sales was able to figure out Bill’s work and make the proper connections.
Fast forward 10 years and Fred (mailroom), who set up the email system is hiking the Himalayas in search of truth, Brice (accounts receivable), who tied the printer into the network, retired to a coffee plantation in Panama, and Freda (receptionist), who connected the new phones, was recruited by the CIA to design covert communications monitoring systems from a nondescript building deep inside an undisclosed location near a bar where nobody knows her name.
In the meantime, your network, cobbled together by a half-dozen people who never met, has collapsed under the weight of all that chewing gum and baling wire. An IT nightmare is born.
If you think our attempt at humor isn’t funny, you’re right, because we aren’t comedians. We’re IT professionals and the above scenario is anything but funny, especially if it happens to YOUR business.
Regardless of the state of your network array (or disarray) Network Services Group can help. Our depth of knowledge and experience can turn your IT nightmares into a dream come true.
We offer Managed IT Services that are second to none, with a Backups and Disaster Recovery System guaranteed to keep your data safe from virtually anything man or nature can throw your way. Our Voice and Data Carrier Services will catapult your communications to the next level, where you’ll pay less for more instead of more for less.
Call us today at 501-758-6058 or contact us online and we’ll get started today designing a service package tailored to your needs. Not the other way around.
by nsgadmin | Sep 17, 2015 | News and Updates
Every business has different needs when it comes to telephone service, but the one need that they all have in common is the need to manage costs. This is every bit as true for a large company as it is for a small one. And when you think of the modern workplace, how often do you see employees spending all day sitting at desks or in cubicles? Traditional telephone service certainly has its limitations.
VOIP (Voice Over Internet Protocol) service for your office is a great way to keep a modern workforce connected. VOIP converts analog voice data into a digital signal, and transmits it over the Internet in real time. And it’s a cloud-based system that doesn’t require a lengthy installation. Setup is easy, and VOIP-enabled telephone hardware is typically all that you need. Here are a few of the benefits of VOIP:
Flexibility
With VOIP, you have the ability to make calls from your laptop, forward calls to mobile phones, and have the phone ring simultaneously on multiple devices. Conference calls can be accessed from an unlimited number of sites with no reduction in signal quality. And VOIP systems are scalable, so it’s easy to add or remove lines of service as you change personnel.
Integration
VOIP telephones connect seamlessly with your cloud-based exchange system, so you can receive a digital copy of voicemail messages in your email. And you never have to worry about having the most current versions of software. Upgrades are automatically downloaded as they become available, and typically don’t require you to invest in new hardware.
Savings
The telecommunications industry is incredibly competitive, and this is great news for consumers. NSG currently works with 35 different providers to make sure that you always receive the best rates on your service, and VOIP clients can expect to receive up to 70 percent savings on their current telephone bill.
At Network Services Group, we know that keeping your team connected is a vital part of growing your business, and our team is standing by to show you how affordable that VOIP can be. VOIP can do everything that traditional telephony can do, plus a lot more. If you haven’t made the switch yet, you’re probably paying too much. Give us a call at (501)-758-6058, or click here for more information.
by nsgadmin | Jul 30, 2015 | News and Updates
There are few things more frustrating than network downtime or connectivity issues, and most businesses stop dead in their tracks when they can’t access emails, the internet, or their file management system. The best case scenario for an outage is lost productivity, and the worst case scenario is lost revenue.
No one hates downtime more than Network Services Group, and the key to our success is keeping our clients online and connected. We can set up an email and scheduling system in your office that will keep a team of any size connected, and we guarantee 99.9% uptime for all of our clients. Here are some of the benefits of cloud-based server and exchange hosting from NSG:
Email on All Devices– These days, workforces are becoming increasingly mobile, and several of your employees may not spend much time sitting at a computer. An exchange system will seamlessly integrate with all devices, and will allow your employees to access email, contacts, calendars, and reminders on their computers, smart phones and tablets.
Up To Date-You never have to worry about having the most current version of software. As upgrades become available, they are automatically downloaded and installed to all devices that access the network at no additional charge.
Scalable-Adding new team members is easy, and requires no additional network hardware upgrades. And if your company employs seasonal help, you won’t have to bear the cost of their accounts year-round. You only pay for the services that you use.
Secure backups-Your files will be backed up to a local server at your office on an hourly basis, and will be backed up to redundant offsite servers daily. Your data will be protected with military-level encryption, and can be easily restored at any time.
24/7 live and Help desk support-We offer help desk support for all of our services around the clock, and we also offer onsite assistance as needed.
As as business owner, you already have plenty of things to worry about during your day to day operations, and network downtime should never be one of them. Our team at Network Services Group is here to help you keep your company online, and poised for growth. For more information, click here, or give us a call at (501) 758-6058, and let us make you our next satisfied customer!
by nsgadmin | Jul 24, 2015 | News and Updates
In the news we’re constantly bombarded with information related to the latest data breach and of hackers making off with hundreds of thousands or even millions of credit card numbers or other personal information. There are seemingly endless warnings related to computer viruses, malware, and other malicious software floating around in cyberspace just waiting to turn our world upside down.
In your computer network resides all of the information that tells your business how to function. If all of that is sitting in one place, you are vulnerable, possibly more than you ever imagined.
And not all threats are contained to cyberspace.
Consider this: It’s the middle of the night and you receive a call that your building has burned and is a total loss. Insurance will cover the building and contents but if your server is lost and there’s no backup you could be out of business. At best, the recovery will take much, much longer.
If not a fire, consider a tornado. Or a lightning strike. Sabotage from a disgruntled employee. Earthquake (the New Madrid Fault sits on our doorstep).
Call Network Services Group before disaster strikes and you’ll have the peace of mind that comes from knowing your data is safely backed up to an onsite server every hour and offloaded to offsite servers every 24 hours. Safe and sound and ready to restore your data should the need arise.
With the Disaster Recovery Service from NSG, you never have to fear threats from cyberspace or those closer to home, because we protect you like this:
- Recover individual files and folders in minutes
- Onsite and Offsite Backups
- Detailed Recovery Plan
- Military Level Encryption
- Data and Operating System Backups
- Backups can be restored as a Virtual Machine on the cloud
BEFORE a fire, flood, 44-ounce drink spill, laptop drop, tornado, lightning strike, cleaning service accident, disgruntled employee, hardware failure, accidental deletion, virus attack, or curious toddler takes out your data, call NSG at.501-758-6058 or contact us online and we’ll give you the peace of mind that comes from knowing your data is safe.
by nsgadmin | Jul 9, 2015 | News and Updates
If your business is like most, your computer network is your lifeline to the outside world, and you depend on the Internet to keep you in touch and moving forward. But ironically, the Internet, the very thing you depend on to keep you plugged in to the outside world, is filled with threats trying to shut you down. The bad guys cast wide net that takes strong security to keep you from getting hauled in.
A recent virus attack launched in early July, the SoBig.F virus, was believed to have been attached to one in 17 emails sent from all over the world in a 24 hour period, slowing Internet traffic to a crawl and snarling computer networks all over the world.
As of this writing, the virus is still rampaging through networks around the world, slowing computer networks to a crawl. Or shutting them down entirely.
Security breaches have become commonplace news, hitting big box retailers, banks, even the Pentagon and Social Security Administration. It’s a jungle out there on the Information Superhighway, but you don’t have to go it alone.
At Network Services Group, we’ve been managing computer networks since 1989, and we’ve navigated the Information Superhighway since it was a dial-up dirt road moving information in bytes, not gigabytes.
As the Internet has grown, computer networking has changed, and we’ve changed with it. We work hard to stay ahead of the curve because that’s where the next cyber-threat is waiting.
We’ll monitor your network for threats, back up your data every hour and offload it every 24 hours to offsite servers that utilize military-level encryption. If your network is breached, we’ll know it immediately, contain the threat, and have your data backed up and ready to get you back up and running.
Don’t wait for disaster to strike. Call NSG today at 501-758-6058 or contact us online and let us take the worry out of network security. At NSG, keeping you covered is our business, enabling you to concentrate on your business.
