by nsgadmin | Mar 26, 2015 | News and Updates
Computers have revolutionized the modern workplace, and are almost as important to the success of your business as your employees. They keep a workforce connected, expedite collaboration, manage client information, and generally make a business more productive. On the flipside, we all know that downtime can be extraordinarily frustrating, and can often result in lost revenue.
Some companies have the benefit of one or more dedicated IT professionals on staff, but most small businesses do without because they don’t think they need one, or don’t think they can afford one. They do, and they can. The good news is that small business owners can easily have the resources of a full team of computer experts for business productivity applications, without having to take on additional payroll.
Network Services Group offers a wide variety of business IT services, including backup services, cloud-based server and exchange hosting, and 24/7 help desk support. Most services are handled remotely, but in the event that an onsite service call is required, we’ll have a technician there right away, day or night.
Managed IT service is a great way for a small business to minimize downtime, and manage IT costs. NSG has a team that will help you set up your network, keep your hardware and software up to date, and protect you from viruses and malware. Most importantly, we’re a phone call away any time that you require tech support. We pride ourselves on forming lasting partnerships with our clients, and your business goals are our business goals.
For more information, click here, or call us at 501-758-6058, and let us help you keep your computers online, at a price that you can afford!
by nsgadmin | Feb 20, 2015 | News and Updates
For business offices to expand, they have to constantly find ways to improve processes, and cut costs. Telephone service is an important part of running an efficient operation, but too many business owners are resistant to make changes, because they fear that they can’t afford them. Here are a few reasons to consider an upgrade:
- Phone service needs change over time. As your business grows, so does your need to keep your workforce connected. Your phone system needs to be flexible enough to handle a business that is expanding to add more employees and worksites. Additionally, some businesses have a workforce that increases or decreases on a seasonal basis, and may be able to save money during the lean months by reducing the number of lines of service.
- The ability to handle increasing call volume. A growing business can expect to experience growth in the amount of telephone calls it receives. Calls that are not answered or returned in a timely manner can mean lost revenue, and customers may not have the patience to call back when they get a busy signal.
- Existing hardware may be out of date. The ways that we communicate continue to change, and if you are using outdated office phone equipment, you may not be prepared.
- An increasingly mobile workforce. Fewer and fewer workers sit at a desk all day, and many might not have a desk at all. A combination of landline and wireless service is the standard for most businesses, and the systems need to integrate seamlessly. Businesses should have the ability to connect customers with any employee at any time, without having to force a customer to write down a cell phone number and make a second phone call.
- Service rates change often-Telephone service has evolved from a single phone company to numerous companies that are in fierce competition with each other. It may be to your advantage to switch service packages and/or carriers
Network Services Group specializes in bringing clients and service providers together to create telephone and network solutions that will keep a team connected, and keep service costs reasonable. Give us a call at (501) 758‑6058, for a free, no obligation evaluation of your business communication needs. Upgrading office phone equipment and services is more affordable than you might think, and our service consultants are waiting for your call!
by nsgadmin | Feb 11, 2015 | News and Updates
It’s hard to believe the Internet is already 40 years old. No matter where you look, your world is connected like never in human history. Communication from Taipei to Topeka or Minsk to Minneapolis is instant, clear, and as easy as calling the house next door.
Our homes can now communicate with our phones to tell us something’s amiss, and we can even see what’s happening in our living room from thousands of miles away with an Internet connection. Our cars are capable of sending us an email to tell us the oil needs changing.
Unseen in keeping these lines of communication moving freely are literally trillions of lines of code that keeps computers talking to one another. And when these lines of code have a glitch, the computers stop talking, routine tasks become much less routine, and in 2015, that spells trouble.
Since 1989, Network Services Group has grown with the Internet from a small company helping computers talk to each other to one of the premier managed services providers in Arkansas, providing IT support to thousands of clients across a broad spectrum of business and industry that keeps Arkansas moving ahead.
In a world built on networking, business network help is our business. And as complex as our business can be, our mission is simple: we keep the lines of communication open that keep your computers communicating and keep your world happy.
Call Network Services Group today to make sure your business is ready for business in 2015. Our professional, knowledgeable staff of IT techs have years of experience to keep you operating for years to come, whether your needs are simple or complex.
Conveniently located in North Little Rock, we’re just a phone call away at 501-758-6058. Or contact us online here where you can submit a service request or chat with one of our knowledgeable, courteous IT professionals. And if you do experience an IT emergency, we’re there for you whether it’s 4 p.m. or 4 a.m. because no matter the time of day, we’re not happy until you are.
Whether you need a voice system or data system or a total package, Network Services Group is there for you. Network Services Group. IT is what we do.
by nsgadmin | Jan 2, 2015 | News and Updates
Our homes can now communicate with our phones to tell us something’s amiss, and we can even see what’s happening in our living room from thousands of miles away with an Internet connection. Our cars are capable of sending us an email to tell us the oil needs changing.
Unseen in keeping these lines of communication moving freely are literally trillions of lines of code that keeps computers talking to one another. And when these lines of code have a glitch, the computers stop talking, routine tasks become much less routine, and in 2015, that spells trouble.
Since 1989, Network Services Group has grown with the Internet from a small company helping computers talk to each other to one of the premier managed services providers in Arkansas, providing IT support to thousands of clients across a broad spectrum of business and industry that keeps Arkansas moving ahead.
In a world built on networking, business network help is our business. And as complex as our business can be, our mission is simple: we keep the lines of communication open that keep your computers communicating and keep your world happy.
Call Network Services Group today to make sure your business is ready for business in 2015. Our professional, knowledgeable staff of IT techs have years of experience to keep you operating for years to come, whether your needs are simple or complex.
Conveniently located in North Little Rock, we’re just a phone call away at 501-758-6058. Or contact us online here where you can submit a service request or chat with one of our knowledgeable, courteous IT professionals. And if you do experience an IT emergency, we’re there for you whether it’s 4 p.m. or 4 a.m. because no matter the time of day, we’re not happy until you are.
Whether you need a voice system or data system or a total package, Network Services Group is there for you. Network Services Group. IT is what we do.
by nsgadmin | Dec 12, 2014 | News and Updates
It’s no coincidence that global spending on network managed services is projected to grow at annual compounded rate of 11.3 percent over the next five years.
Businesses are looking to outside help for expertise because there is increasingly more at stake. More companies are outsourcing their IT management and maintenance functions. Security threats continue to grow, and technology is becoming increasingly complex.
As a result, the industry is experiencing a dramatic increase in spending, with U.S. revenues associated with managed data services predicted to grow from $34 billion last year to $51 billion in 2017.
Here are some advantages your business can expect when partnering with professionals like Network Data Services:
1. While we pride ourselves on being an affordable option for Arkansas’s businesses, we go to great lengths to ensure that there are no surprises when you become our client. Our team works closely with yours to identify the terms of your service agreement based on your specific needs. Unexpected, unbudgeted costs become a thing of the past.
2. No provider can guarantee you won’t experience any IT issues – it’s the nature of the beast. But with nearly 20 years in the industry, we can guarantee that any unexpected problems will be fixed as soon as possible. Network Data Services offers a variety of services, including our “One Call Does It All” approach and 24-hour emergency services.
3. A robust network managed services plan can complement the work already being done by your staff. If your employees are already stretched thin, many times complex aspects of the network can be handled by your provider.
4. Many small businesses rely on one person to take care of all IT issues, and sometimes that employee is not trained for such tasks. While it may seem like a cost-cutting measure, it’s actually costing more money in the long run due to increased downtime.
This is, of course, is not an exhaustive list of how a managed service provider can control costs for your business. Click here to learn more, or call us today at 501-791-7900.
by nsgadmin | Nov 24, 2014 | News and Updates
Business owners scrambling to keep up with rapidly changing technological demands may be weary of hearing about the importance of partnering with a network services company.
With that in mind, Network Services Group (NSG) understands it is also important to explain why reliable data services for businesses are necessary for success. Many technology trends cannot be ignored:
- While the phrase “paradigm shift” sometimes is used inaccurately, in terms of technology services it is not. The convergence of mobile devices, social business apps, and business analytics with cloud technology is indeed changing the game. Some compare these technological advances to the Internet revolution in terms of economic impact. Businesses must adapt to these changes – and they need reliable service providers to remain competitive.
- About 35 percent of SMBs (small and medium-sized businesses) use outsourced IT services, allowing them to take full advantage of new technologies. Enhanced mobility, productivity, collaboration, and information analysis will see that trend continue. IT budgets are increasing along with demand for mobile devices, BYOD, cloud applications, and big data. With reliable data services for businesses, companies can focus on what they do – and leave technical aspects to the experts.
- The use of cloud services, particularly among SMBs, also is increasing. This growing demand is attributed to the appeal of highly capable technology, now available without requiring in-house resources or costly upfront expenses. While smaller businesses largely adopted cloud applications first, midsized businesses are following suit.
Trending Tech Tidbits:
- Of technology services provided worldwide, SMBs purchase 44 percent (approximately $874 billion in 2012).
- The average SMB technology budget was $192,000 in the first half of 2013, a 19-percent increase from 2012’s second half.
- With 61 percent of SMBs using cloud services, an estimated 18 to 41 percent of technology budgets were spent on them last year.
- On average, SMBs operate more than four cloud applications and plan to add more.
With more than a quarter century in the business, we have a proven track record among thousands of business clients in Arkansas. Call 501-758-6058, or contact NSG online for additional information.
